Consumer Information

Welcome to My Natural Health Australia. Mynaturalhealth.com.au is a New Zealand website and we operate under and are subject to the laws of New Zealand.

All orders are sent from New Zealand.

Free delivery is offered for purchases over AU$78. Orders under this amount are AU$7 delivery.

This website contains unlisted therapeutic goods and therapeutic claims which have not yet been evaluated or endorsed by the Australian Government.

My Natural Health recommends you always consult your doctor or other qualified health care professional with any questions you may have in regards to a medical condition and not rely solely on information contained on this website. If you are unsure if a product is suitable for you, please seek medical advice and always consult a health care professional if symptoms persist or if you have a pre-existing medical condition.

**Please see information below from the Australian Therapeutic Goods Administration (TGA) regarding sourcing and importation of unlisted therapeutic goods for personal use before ordering therapeutic goods from this site.
http://www.tga.gov.au/consumers/information-online-internet.htm

Personal Importation Scheme:
Individuals can legally import most therapeutic goods for personal use under the Personal Importation Scheme.
Personal importation occurs when:
• an individual within Australia arranges for a therapeutic good to be sent to them from an overseas supplier or family/friend; and
• the goods are to be used by that individual or a member of his/her immediate family and are not sold or supplied to any other person.
Under the Personal Importation Scheme you may import a 3 month supply at the one time (at the maximum dose recommended by the manufacturer) of unapproved therapeutic goods into Australia without any approval required by the TGA provided that:
• the goods are for your own treatment or the treatment of your immediate family; and
• you do not supply (sell or give) the medicine to any other person; and
• where possible, you keep the medicines or medical devices in their original packaging with any dispensing labels intact; and
• the goods are not restricted under Australian Customs controls or quarantine rules and the goods do not contain a controlled substance: and
• the goods are not injections that contain material of human or animal origin (except insulin); and
• the total quantity of the goods imported within a 12 month period does not exceed 15 months supply of the goods (for medicines, at the maximum dose recommended by the manufacturer); and
• if the goods are medicines in Schedule 4 or 8 of the Poisons Standard a prescription from an Australian-registered medical practitioner is held for the medicines.
Please note: It is the individuals’ responsibility to ensure they have complied with the Personal Importation Scheme regulations for unapproved therapeutic goods, as per the Australian TGA, including all relevant Commonwealth and State or Territory Laws.

DISCLAIMER: The information on this website is intended for your general information. It is not a substitute for medical advice from a health care professional and is not intended to diagnose, treat, cure or prevent any disease. My Natural Health recommends you always consult your doctor or other qualified health care professional with any questions you may have in regards to a medical condition and not rely solely on information contained on this website. Always read the label of any supplement or health product you purchase and use only as directed. If you are unsure if the product is suitable for you then please seek advice and always consult a health care professional if symptoms persist or if you have a pre-existing medical condition.

How do we protect your information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

Ordering

With our quick response website, ordering from us is really easy. We offer one click checkout and we dispatch the items within 1-2 working days! 

Payment, Pricing & Promotions

All prices are in Australian Dollars, with the exception of the RRP or recommended retail prices, which are in New Zealand dollars. We offer paypal and credit card payments in order to make a purchase. 

Viewing Orders

You can view your orders in the 'my account' page. We will constantly update your orders information. If there are any issues or concerns regarding your order please contact us on info@mynaturalhealth.com.au

Updating Account Information

You can updated your account information from the My Account page. If you have changed your address after placing an order with us, and would like us to send your parcel to the new address, please send us an email immediately at info@mynaturalhealth.com.au informing of the new address. 

Free Delivery Over $78
My Cart (0 item)


Your Cart is empty.

Loading ...